Product Safety Notices
Effective Date: July 1, 2026
Kiddie Jumps takes product safety seriously. This page explains how we may communicate product safety notices, repair notices, product updates, or other important information to customers.
Customer Contact Information
Customers should keep their contact information current so Kiddie Jumps can provide important information about products when needed.
This may include:
Product updates
Safety notices
Repair information
Maintenance recommendations
Warranty information
Replacement part information
Product documentation updates
Recall-related notices, if applicable
How Notices May Be Sent
Kiddie Jumps may contact customers by:
Email
Phone
Mail
Website notice
Social media notice
Direct customer communication
Other reasonable methods
Customer Responsibility
Customers are responsible for:
Providing accurate contact information;
Updating Kiddie Jumps if contact information changes;
Reading product notices;
Following safety instructions;
Sharing safety notices with employees, operators, rental customers, schools, event staff, or other users when applicable;
Removing products from use when instructed due to a safety issue.
Reporting a Product Safety Concern
If you believe a Kiddie Jumps product has a safety issue, stop using the product and contact us promptly.
Please include:
Customer name;
Business name;
Order number;
Product name or description;
Delivery date;
Description of the concern;
Photos;
Videos, if helpful;
Description of how the product was used, stored, cleaned, and maintained;
Any incident details, if applicable.
No Admission of Defect
A product safety notice, repair notice, inspection request, or customer communication does not automatically mean that a product is defective or that Kiddie Jumps is admitting fault or liability.
Contact
To report a product safety concern, contact:
Kiddie Jumps
5401 W. Kennedy Blvd. Suite 100
Tampa, FL 33609
Phone: 727-220-8518
Email: kiddiejumpsfl@gmail.com
NOTICE: Kiddie Jumps uses official guidance from ADA.gov, the FTC, and Florida consumer resources as general guardrails: ADA.gov provides guidance on accessible websites for businesses open to the public, the FTC gives privacy/security and warranty guidance for businesses, and Florida consumer guidance emphasizes clear disclosure of refund, return, cancellation, and purchase terms.
